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Salegentic
Platform

Telephony

Progressive Dialer

One call per agent, as soon as the previous one ends: high pace with zero abandoned calls.

The progressive dialer dials the next contact as soon as the agent becomes available. It maintains a consistent pace with no risk of the customer answering and no one being on the other end, and allows for preparation time before each call.

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Type

Progressive

Abandonment

Zero Abandoned Calls

Ideal for

Mid-sized Teams

How a campaign is set up

Switch the dialing type to see which settings change in each mode.

Dialer › New dialing campaign

Draft

Basic information

Campaign name *

Q3 lead reactivation

Dialing type *

Caller ID (outbound number)

+52 55 5000 0199

Segmentation filters

MatchALL (AND)ANY (OR)
Stage es Contacted
Source es Ads Facebook
Last contact more than 14 days
Add condition Add group Exclude DNC list

1,248 contacts match

Campaign priority

7

1 = low, 10 = top priority

Agent script

Hola {nombre}, te llamo de Inmobiliaria Horizonte. Vimos que te interesó un departamento en {zona}. ¿Sigues buscando?

Settings

Max attempts

3

Ring timeout (sec)

25

Wrap-up (sec)

15

Time to log outcome

Preview (sec)

10

Rep sees the record first

Answering machine detection (AMD)
CancelCreate campaign

What's included

Zero Abandonment

Never dials without an available agent.

Preparation Time

Configurable seconds to review the contact record before dialing.

Mandatory Disposition

Each call ends with a result to keep the CRM updated.

Smart Retries

Redials based on the result and the best contact time.

How it works

  1. 01

    Select Segment

    Leads, opportunities, or an imported list.

  2. 02

    Define Pace

    Preparation and wrap-up time between calls.

  3. 03

    Agent Speaks

    The system dials the next contact upon completion.

  4. 04

    Everything is Logged

    Result, recording, and next steps in the CRM.

Use cases

Real Estate

Lead follow-up from portals and ads.

Education

Calling prospects interested in programs and enrollments.

B2B Sales

Prospecting with longer conversations.

Related features

Predictive Dialer

Dial multiple contacts simultaneously and connect an agent only when someone answers.

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Autodialer & AI Calls

Automated calls with recorded messages or AI voice agents that qualify for you.

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Dialer and Telephony

Progressive and predictive dialer, softphone, and AI voice agents.

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