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Salegentic
Platform

Telephony

Predictive Dialer

Dial multiple contacts simultaneously and connect an agent only when someone answers.

The predictive dialer calculates how many calls to launch based on available agents, contact rate, and average call duration. It filters out voicemails, busy signals, and no answers, delivering only calls with a real person to the agent, along with the contact's record.

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Type

Predictive

Ideal for

Large Teams

Calls per agent

[to be confirmed]

How a campaign is set up

Switch the dialing type to see which settings change in each mode.

Dialer › New dialing campaign

Draft

Basic information

Campaign name *

Q3 lead reactivation

Dialing type *

Caller ID (outbound number)

+52 55 5000 0199

Segmentation filters

MatchALL (AND)ANY (OR)
Stage es Contacted
Source es Ads Facebook
Last contact more than 14 days
Add condition Add group Exclude DNC list

1,248 contacts match

Campaign priority

7

1 = low, 10 = top priority

Agent script

Hola {nombre}, te llamo de Inmobiliaria Horizonte. Vimos que te interesó un departamento en {zona}. ¿Sigues buscando?

Settings

Max attempts

3

Ring timeout (sec)

25

Wrap-up (sec)

15

Time to log outcome

Dialing ratio

2.5 : 1

Calls per free rep

Answering machine detection (AMD)
CancelCreate campaign

What's included

Automatic Pace

Adjusts simultaneous calls per agent to minimize idle time.

Answering Machine Detection

Filters out voicemails and leaves a pre-recorded message if configured.

Abandonment Control

Define a limit for abandoned calls to ensure a good customer experience.

Instant Contact Record

The agent receives the call with the contact's history and script.

How it works

  1. 01

    Upload List

    Import contacts or use a CRM segment.

  2. 02

    Configure Rules

    Schedules, retries, abandonment limit, and agents.

  3. 03

    Launch Campaign

    The system dials and connects only answered calls.

  4. 04

    Measure Results

    Contactability, conversions, and productive time per agent.

Use cases

Mass Collections

Large portfolios with extensive teams.

Insurance & Finance

Cross-selling campaigns to proprietary databases.

Surveys

High volume of short calls.

Related features

Progressive Dialer

One call per agent, as soon as the previous one ends: high pace with zero abandoned calls.

Learn more

Autodialer & AI Calls

Automated calls with recorded messages or AI voice agents that qualify for you.

Learn more

Supervisor Listening Positions

A supervisor station with all live calls: listen, whisper, or join the conversation.

Learn more