Platform
Analytics
Analytics, Funnel & Performance
Sales dashboards, funnel by stage, and human & AI performance.
Measure conversation volume, response times, AI resolution rate, funnel stage conversion, performance per agent, and campaign ROI. All in real-time and exportable.
Update
Real-time
Export
Yes
AI Insights
Included
What's included
Funnel by Stage
Where leads are lost and how long they take to advance.
Performance
Agent and AI agent ranking with goals.
AI Insights
AI explains changes and suggests actions.
Custom Dashboards
Build dashboards with the metrics that matter to you.
How it works
- 01
Choose Metrics
Sales, support, quality, or marketing.
- 02
Filter
By channel, campaign, team, or period.
- 03
Compare
Humans vs. AI, period vs. period.
- 04
Act
Adjust flows, rules, and campaigns.
Use cases
Commercial Management
Forecast and progress toward goals.
Operations
SLA and workload.
Marketing
ROI per campaign and channel.